Category Archive for: "AI News"

The Complete Guide to Digital Customer Service 2021 Acknowledge the issue and ensure that you have understood the concern from the customer’s point of view. Generally, dissatisfied customers as a [...]

Banking Automation RPA in Banking Industry & Financial Services This process can be complex and prone to human error when managed manually. For these reasons, many financial institutions [...]

6 Best Ecommerce Chatbot Tools for Your Online Store 2023 The brand serves an altruistic purpose of dis-entwining the demand and supply chain for a vast population and faced umpteen customer [...]

Four Sentiment Analysis Accuracy Challenges in NLP The travel industry is another highly competitive industry that can benefit greatly from sentiment analysis. By tracking customer feedback, [...]

Natural Language Processing NLP Tutorial NLP capabilities have the potential to be used across a wide spectrum of government domains. In this chapter, we explore several examples that exemplify [...]

Vertex SMB Introduces Sales and Use Tax Connector for QuickBooks This includes access to updated course materials, regular webinars on emerging AI trends, and a dedicated support system to [...]

Artificial intelligence chatbots: Exciting breakthrough or dangerous tool? They suggest chess moves with complete confidence even when they do not understand the state of the game. ChatGPT is [...]

Local Government Generative AI Policy Tips Current laws and regulations also contribute to ensuring data privacy and security in governments that leverage AI. Governments have since realized the [...]

Customer Experience vs Customer Service: What’s the Difference? This led many companies to implement systems online and by phone that answer as many questions or resolve as many problems as [...]

How Much Training Data is required for Chatbot Development? by Matthew-Mcmullen Becoming Human: Artificial Intelligence Magazine But, conversely, data mining introduces several challenges for [...]